Please note that the information below applies only to purchases made through the Pura website.
How Long Do Refunds Take After I Return An Item?
Once your items have been returned, a refund is issued. Refunds can take 5-10 days to fully process and are sent to the card-issuing bank. An email confirmation will also be sent once the return has been submitted.
Gift Returns and Refunds
Please note that exchanges or refunds on sample purchases and gift cards are not permitted. See the Returns & Exchanges Policy for more information.