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FAQ'sUnresponsive Diffuser

FAQ's

Unresponsive Diffuser

Fix an unresponsive diffuser

Try the following steps if your diffuser:

  • Stops responding

  • Freezes

  • Lights won't turn on

Try this solution

The diffuser is plugged into an active power outlet.

Make sure the diffuser is plugged into an outlet receiving power. If that outlet does not receive power, move it to another outlet, and press the reset button again.

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