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Smart Wall DiffuserFragrance is Leaking

Smart Wall Diffuser

Fragrance is Leaking

Our fragrances follow the strictest rules and guidelines in cosmetics, and we are very deliberate and cautious to keep the fragrance ingredient line-up at the very top.

However, in concentrated amounts, the oils can dissolve and remove varnish and other finishes on certain materials, for example, wooden furniture. Consider placing the leaking vial in a plastic or glass bowl.

Note: Remember to always follow manufacturer directions when using any cleaning agents. We are not liable for damages caused by improper cleaning.

Try this solution

Clean any oil residue

Step-by-Step Guide to Cleaning

  • Safety First: Before you start cleaning, make sure to unplug your diffuser and switch it off. Safety should always be your first priority.

  • Avoid Direct Spraying: It might be tempting to spray your cleaning solution directly onto the diffuser, but resist the urge. Direct spraying could damage the diffuser's internal components.

  • Use a Microfiber Cloth: Instead, spray your disinfecting solution onto a microfiber cloth first. Microfiber cloths are gentle on surfaces and great at trapping dust and grime. Then, gently wipe the diffuser with the cloth.

  • Say No to Paper Towels: While paper towels might seem like a convenient option, they can leave behind lint and scratches. Stick to a microfiber cloth for the best results.

  • Be Gentle with Cleaners: Avoid using harsh chemical cleaners that could damage your diffuser. Opt for gentle, non-abrasive cleaners instead.

  • Wipe the Exterior: Give the outside of your diffuser a thorough wipe down with a disinfecting wipe or a microfiber cloth sprayed with a cleaning agent. This will help keep the exterior looking new and shiny.

  • Avoid Abrasive Cleaners: Abrasive cleaners can scratch and damage the surface of your diffuser. Stick to gentle cleaners to keep your diffuser looking its best.

  • Clean Hands, Clean Diffuser: After cleaning your diffuser, make sure to wash your hands or use hand sanitizer. This will help prevent the spread of germs and keep your diffuser clean.

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