Watch our setup tutorial, or read the step-by-step process below to learn how to set up your new Pura 4 diffuser.
Sign in or create an account to begin setting up your Pura diffuser.
Once you've signed in, you'll be taken to the home screen of your app. To set up a new Pura diffuser, click the button Set Up Diffuser.
Plug your diffuser into the desired outlet. When plugging your Pura 4 in, make sure it is placed in an upright position.
Your app will search for your diffuser. Once it has found it, select Continue.
If you get a No Diffusers Found screen, enable your Bluetooth permissions on your phone.
See instructions on how to enable Bluetooth here:
Choose your desired WiFi Network, enter the password, and press Continue.
Please note: Selection needs to be a 2.4 GHz WiFi network.
If you get a No WiFi Networks Found screen, place your diffuser in an open area and make sure it is close enough to your network access point, and try again.
Please note: Selection needs to be a 2.4ghz WiFi network.
Your diffuser will light up with a green light once it has been successfully connected to WiFi. Press Continue in the app to proceed.
Set your diffuser room by clicking the drop-down and selecting the desired room. This will make it easier to find in your device list later on. Once the diffuser has been named, click Continue.
A check will run to ensure there are no missing updates. Please follow the on-screen prompts to update if needed.
If your diffuser is up to date, select Continue.
Press Continue in the app and an update will occur.
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Remove the fragrance vial caps and insert the fragrance into your diffuser.
Smart Vial will automatically detect the inserted scent. Press Continue.
Check the back of the vial to see the SKU number.
Three-digit SKU
A three-digit SKU means your vial is a non-Smart Vial. Scan the QR code on the back of your vial or enter the three-digit code into your app to use your fragrance.
Four-digit SKU
A four-digit SKU is a Smart Vial. If your Smart Vial is not auto-detecting in the app, please scan the QR code or enter the four-digit code. If you encounter any issues, please reach out to our Customer Care team.
Happy Scenting!