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FeaturesDiffuser won't connect to Wifi

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Diffuser won't connect to Wifi

What type of WiFi network are you connected to?

If your Pura diffuser won't stay connected to your internet, you may have a WiFi compatibility issue. Pura diffuser's are incompatible with the following WiFi settings:

  • 5Ghz WiFi

  • Hidden networks

  • Mac address authentication

  • WiFi that requires you to enter a username

  • Additional security features

If you have one of these settings, you can work with your WiFi network provider to make changes required for your Pura diffuser.

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