Contact Us
Contact Pura Customer Care
Our team is happy to help you with any support requests you may have.
Customer Portal Temporarily Unavailable
We’re currently experiencing an issue with our customer portal and are working closely with our support partners to get everything back up and running.
Thank you so much for your patience—we’re on it, and we’ll be back soon. Please check back a little later.
Hours of Operation:
*All times are in Mountain Standard Time (MST):
Phones:
Monday–Saturday: 6:30 AM – 5:00 PM MST
Sunday: Closed
Live Chat:
Monday–Friday: 8:00 AM – 5:00 PM MST
Saturday–Sunday: Closed
Email:
Monday–Sunday: 8:00 AM – 5:00 PM MST
We strive to reply to all emails within 24 business hours.
To get in touch, tap the Continue to Contact Us button below:
Pura 4 Cover Replacement
Replacement Request Form:
https://pura.com/pages/productrecall