Contact Us

Contact Pura Customer Care

Our team is happy to help you with any support requests you may have.

Please note, we are experiencing high volumes across our support channels. We will be in contact with you as soon as possible. We appreciate your patience during this time.

Hours of Operation:

*All times are in Mountain Standard Time (MST):

Phones:
Monday–Saturday: 6:30 AM – 5:00 PM MST
Sunday: Closed

Live Chat:
Monday–Friday: 8:00 AM – 5:00 PM MST
Saturday–Sunday: Closed

Email:
Monday–Sunday: 8:00 AM – 5:00 PM MST
We strive to reply to all emails within 24 business hours.

To get in touch, tap the Continue to Contact Us button below:

Pura 4 Cover Replacement

Replacement Request Form:
https://pura.com/pages/productrecall