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Contact Pura Customer Care

Our team is happy to help you with any support requests you may have.

Hours of Operation:

*All times are in Mountain Standard Time (MST):

Phones:
Monday–Saturday: 6:30 AM – 5:00 PM MST
Sunday: Closed

Live Chat:
Monday–Friday: 8:00 AM – 5:00 PM MST
Saturday–Sunday: Closed

Email:
Monday–Sunday: 8:00 AM – 5:00 PM MST
We strive to reply to all emails within 24 business hours.

To get in touch, tap the Continue to Contact Us button below:
 
 

Pura 4 Cover Replacement

Replacement Request Form:
https://pura.com/pages/productrecall

Updated Aug 8th, 2025 - Please note, we are experiencing high call and chat volume
 
 
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