Account and Subscription Management
Unsubscribe from your fragrance
Before you decide to unsubscribe, we'd like to remind you of our Pura Promise and our 'Why' behind our subscription services.
Please consider visiting Pura's subscription benefits and the Pura Promise page before canceling.
If you'd still like to unsubscribe, follow this guide:
1
Go to the Deliveries tab
Open the Pura app and go to the Deliveries tab.
2
Select 'Unsubscribe'
Click on the three dots in the top right corner, then click Unsubscribe.
Note: If you can't find the cancel subscription option, make sure to verify your account is under the correct email as the subscription.
3
Confirmation
Confirm you are unsubscribing from the correct fragrances by checking what is listed on your screen. If everything looks right, click Next.
4
Help us improve
To help us improve the subscriptions experience, please select a reason you're unsubscribing, then click Next.
5
Confirm Decision
Click Confirm to unsubscribe.