You can choose to speak with a Customer Care Expert by phone or live chat. You may also choose to email our team.
Phone:
6:30 AM to 5 PM Monday to Friday MST
Closed Saturday & Sunday
844-292-PURA
Live Chat:
8 AM to 5 PM Monday to Friday
Closed Saturday & Sunday
Email:
8 AM to 5 PM Monday to Friday.
8 AM to 3PM Saturday & Sunday MST
We strive to reply to all emails within 24 business hours.
Replacement Request Form:
https://pura.com/productrecall
Would you like to chat, email, or call Pura Customer Care?