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TroubleshootingDiffuser isn't connecting to Bluetooth

Troubleshooting

Diffuser isn't connecting to Bluetooth

If you're having trouble connecting your diffuser to Bluetooth, or if you're noticing a blinking blue light, don't worry. These issues can occur occasionally. Simply follow the steps provided after clicking on "continue". This will guide you through the process of resolving the issue effectively. Rest assured, we're here to help you every step of the way.

Try this solution

Enable bluetooth

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Enable bluetooth in the Pura app.

1

Open the Settings tab in your Pura app and select Permissions

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2

Click the Enable button next to where it says Bluetooth

3

Click Open Settings

A permissions popup will open to enable your Bluetooth Permissions. Click Open Settings.

4

Toggle Bluetooth on

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