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May 4th, 2023

Shipping & Delivery

Order Information

Shipping Options

Pura customers enjoy free priority shipping for any orders over $20.00. Orders under $20.00 will be charged a shipping rate. We'll provide an estimated delivery date for every item in your order based on your delivery address, and where the item(s) ship from.  
Please Note: We do not offer international shipping and are unable to ship outside of the US, however, we do ship to US Territories. 

Order Status 

Once your order has been placed, you'll receive an email to the email address your Pura account is under. You'll receive a second email once your order ships, containing your tracking number, and a quick link to the Order Status Page.

Please Note: If you cannot find your order emails, please make sure to check your junk and spam folders, and verify the email address is the same email you placed your order under.  


We prioritize a seamless ordering experience for our customers. To ensure this, we rely on the accuracy of the courier tracking information associated with each order. We understand discrepancies may occur, which is why we request that you reach out to the respective courier and file a claim. 
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