Hi, how can we help?

search close

Top article suggestions

January 24th, 2023

Set Up Your Pura Diffuser

Follow these simple steps to set up and start using your new Pura diffuser

Watch our setup tutorial, or read the step-by-step process below to learn how to set up your Pura diffuser. Step-by-step how to set up your diffuser

1. Download and launch the Pura app.  
2. Sign in or create an account to begin setting up your Pura diffuser. 
3. Once you've signed in, you'll be taken to the home screen of your app. To set up a new Pura diffuser, click the button Connect Your Diffuser. 
4. Plug in your Pura diffuser in an upright position, then click the Continue button. 
5. Wait for your diffuser to show a blue nightlight. Once it appears, press Continue.

No blue nightlight? 

If the nightlight does not appear, hold the reset button for 7 seconds or until the nightlight comes on. 

Delete
6. If you have multiple diffusers, the one listed first is the one closest to you. Select your preferred diffuser. 
7. Choose your 2.4Ghz home WiFi network, or search for it if it doesn't appear.
 
 Note: Password is case sensitive, so don't forget any capitalizations or other unique characters. 

Other info

You can add your network manually if needed, 

and view your diffuser's MAC address. 

For more WiFi requirement information, please visit: WiFi Network Requirements

Delete
8. Click yes to allow camera access. This enables you to scan QR codes to quickly capture fragrance information.  

Don't want to enable camera permissions? 

That's okay! You can always enable it later. All you need is to enter the 3-digit code located on the backside of your fragrance vials into your app.

Delete
9. Click Add Fragrances.
10. Scan the QR code on the back of your fragrance vial.

QR Scanning steps

Once you've scanned the QR code, the app will ask you to verify the fragrance. If it's the correct one, select Save and Continue. 


Delete
11. Remove the fragrance cap and insert it into your Pura diffuser until it clicks. 
12. Label which room your diffuser will be in.
13. You can review your settings in the diffuser overview page. Select Finish to complete your setup process. 
14. Confirm diffuser setup and replace the magnetic cover. (If the cover is not sitting on properly, make sure your fragrances are inserted completely into the bay) 
Happy Scenting! 
•   •   •

Was this article helpful?

Need more help?


If you couldn’t find what you were looking for, you can reach out to our Customer Care team by submitting a request using the CONTACT US button below.

Our hours are Monday - Friday between 8:00am - 5:00pm MST. We are excited to hear from you and happy to help!

Thank you.