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Troubleshooting
My Diffuser is Offline
The Diffuser Offline error message or the Diffuser flashing Red and Green can occur for multiple reasons. To fix this issue go through our troubleshooting guide.
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Update your Pura app to the latest version
Errors and diffuser connectivity issues are often caused by old app versions.
To ensure smooth experiences, we recommend you update your Pura app to the latest version.
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