Hi, how can we help?

search close

Top article suggestions

January 24th, 2023

Ambient Light

More about the Ambient light feature

Ambient Light Options

In the past, we have featured the Ambient Mode option, which would automatically turn the LED light on when the surroundings in your home became dark, and back off again when they became light. We're aware of the ineffectiveness of this feature and have decided that all of our V3 and newer diffusers will no longer have this option, making your Pura experience more streamlined and enjoyable.  

But wait, there's good news....

We still have the ever-popular nightlight feature that can be easily turned on from the app and will run until you choose to turn it off. For help in adjusting your nightlight manually, see our Night Light article. You also have the option to automate your nightlight to follow whatever schedule you'd like. For help in adding your nightlight to your schedule, see our Schedules article. 
•   •   •

Was this article helpful?

Need more help?

If you couldn’t find what you were looking for, you can reach out to our Customer Care team by submitting a request using the CONTACT US button below.

Our hours are Monday - Friday between 8:00am - 5:00pm MST. We are excited to hear from you and happy to help!

Thank you.